VP, Finance & Ops @ Paul Mitchell Schools · Open to chat

Hi, my name is

Bennett Kieffer.I build innovative solutions.

A finance and operations leader with a builder's background. I specialize in custom solutions to complex business challenges — optimized workflows, automated busywork, more leverage for the people doing the real work.

Currently leading finance and operations across eight cosmetology campuses at Paul Mitchell Schools — North Star Group.

Check out my work Get in touch

01 · About

A little about me

Hey there, I'm Bennett — a detail-oriented data person with a passion for building efficient and effective processes.

Throughout my career, I've honed my analytical skills to uncover insights and solve complex problems, whether operational or financial in nature. I take pride in thinking critically and approaching challenges from multiple angles to find the best solution. Whether it's designing custom web applications, building relational databases, or conducting in-depth data analysis, I'm a versatile problem-solver who thrives on innovation and collaboration.

But I'm not all work and no play! When I'm off the clock you'll find me exploring the outdoors with my wife, son, and dog — skiing, backpacking, fishing, or tinkering with home automation protocols.

Tech I reach for

SQL
Tableau
Financial reporting & forecasting
Procurement & treasury
bubble.io
Google Firebase
REST APIs / integrations
Home Assistant (YAML)
VBA / Excel automation
Salesforce (SFDC)

02 · Experience

Where I've worked

Paul Mitchell Schools — North Star Group

CurrentDec 2023 — Present

VP of Finance and Operations

· Boise, ID

›Direct core finance and accounting functions for eight cosmetology campuses including financial reporting, AR/AP management, financial forecasting, and cash flow projections.
›Implement new software tools for finance and operations automation, including spend management and payroll solutions.
›Lead execution of procurement and inventory control strategies to optimize operational efficiency and reduce shrinkage.
›Manage treasury function including relationships with banking partners and lenders.
›Negotiate vendor contracts, property leases, insurance policies, and benefit packages.

Bubble

May 2023 — Jan 2024

Technical Success Manager

· Remote

›Managed dedicated hardware for Bubble's largest customers, ensuring optimal performance and cost efficiency on Bubble's usage-based pricing model.
›Consulted regularly with customers to improve overall application efficiency and reliability through enhanced database design, workflow optimization, and error/log management.
›Guided prospect implementations of Bubble.io into their existing tech stack.

Route

Mar 2022 — May 2023

Mid-Market Customer Success Manager

· Lehi, UT

›Provided departmental technical support including SFDC workflows, SQL data queries, and Tableau reporting.
›Facilitated technical onboarding for customers across multiple e-commerce platforms through API connections, platform integrations, and storefront HTML/CSS modification.
›Prepared and presented quarterly business reviews and financial projections for 150+ customer accounts.
›Identified metrics and data inputs to optimize merchant use of Route's product features in support of monetization strategy.

Innovative Harbor

Aug 2020 — Mar 2022

Web App Developer & Operational Strategist

· Heber City, UT

›Developed a custom web application to overhaul manual processes and automate finance / operational functions; the resulting scalability supported a doubling of the client base in under a year.
›Built front- and back-end tools for billing, payroll, client service documentation, scheduling, service-budget management, and client/staff information management.
›Built Tableau visualizations of pertinent data sets leveraging both internal and external data sources.

Adobe Workfront

Dec 2019 — Jun 2020

Business Analyst, Pricing Strategy (Intern)

· Lehi, UT

›Created revenue forecasts and ARR models, extracting trends from market, operational, and financial data.
›Developed strategic pricing to drive growth and competitive advantage, aligning sales, finance, and product functions.

Vivint Smart Home

Apr 2018 — Oct 2019

Voice of the Customer Analyst

· Provo, UT

›Designed and integrated customer-experience metrics into referral-program processes, resulting in a 3× conversion lift.
›Collaborated with cross-functional partners to build customer persona profiles that improved interpretation of purchasing behavior.

The Church of Jesus Christ of Latter-day Saints

Jul 2015 — Jul 2017

Missionary

· Santiago, Chile

›Built a web-scraping program to locate and identify church members from public records.
›Served as executive assistant to the Mission President — managed appointments, scheduling, and mission-wide events.
›Orchestrated regular service projects for the residents of Santiago.

03 · Projects

Some things I've built

Featured

Innovative Harbor Web App

A web application designed for the specific needs of the CRP healthcare industry.

·Client budget tracking, service documentation, HIPAA-compliant client information management.
·Staff payroll, state-required report generation, and automated QA processes.
·Backend database built and designed in Google Firebase.

Kieffer Library

Visit

Private Calibre-backed e-book library for friends and family with one-tap Kindle delivery.

·Next.js + Tailwind landing site at library.kieffer.app, statically deployed on Cloudflare Workers.
·FastAPI 'Librarian' service on a Mac mini handles book ingestion and Calibre uploads.
·Cloudflare Tunnel exposes the Calibre server publicly without port-forwarding.

SeaBase Fishing Lodge

Visit

Marketing site for a fishing lodge in Craig, Alaska — single-page, no framework, deployed on Cloudflare.

·Hand-crafted HTML + CSS in a single file; no build step, no JavaScript framework.
·Typography pairing of Playfair Display, Barlow Condensed, and Barlow over a copper / ocean palette.
·Served as Workers Static Assets from Cloudflare for instant global edge delivery.

04 · Contact

Get in touch

My inbox is always open — whether you have a question, a project in mind, or just want to say hi, I'll do my best to get back to you.

bennett.kieffer@gmail.com

GitHub·LinkedIn·My tools